We use PowerDiary telehealth software to provide our video therapy services. The system is fully compliant for health care use, including HIPAA and GDPR compliance. There are no third parties involved, and the call is end to end encrypted.

Telehealth psychology sessions provide a convenient and flexible way for individuals to access mental health support. These sessions can be conducted via video call or a phone call, allowing clients to engage with their psychologists from the comfort of their own homes or preferred environments.

A standard session with Maddy currently attracts a fee of $200. Concession fees and reduced rates available upon consultation.

Sessions are eligible for Medicare rebates under the Better Access initiative. The current rebate for a clinical psychologist is $141.85 and $96.65 for a general psychologist for a 50-60 min session.

The APS National Schedule of Suggested Fees 2024-2025 recommends the standard 46 to 60-minute consultation fee of $311.

Medicare rebates are available with a Mental Health Care Plan (MHCP) from a GP, psychiatrist or pediatrician.

For your convenience we are able to pay Medicare rebates straight into your bank account via Medicare Online.

Private health insurance rebates also apply – please contact your insurer to find out if your cover includes psychology

We are pleased to inform you that our clinic accepts clients through WorkCover Victoria and private health insurance. We encourage you to consult your insurance policy for specific coverage details and options.